Privacy Policy

1. Introduction

Phoenix Next Gen Web ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered website generation service.

2. Information We Collect

2.1 Information You Provide

• Business information (name, type, description, services)
• Contact details (email, phone, address, business hours)
• Images and logos you upload for website generation
• Social media profile URLs
• Payment information (processed securely through Stripe)
• Account credentials (email and password)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• Generate your AI-powered website based on provided information
• Process payments and manage your subscription
• Provide customer support and respond to inquiries
• Send service-related notifications and updates
• Improve our services and user experience
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services to operate our platform:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Anthropic Claude: AI-powered website generation
• Cloud Storage: Secure storage of uploaded images and generated websites
• Email Service: Transactional emails and notifications

These services have their own privacy policies and may collect information as described in their respective policies.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings, though disabling certain cookies may limit functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication
• Encrypted data storage

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@phoenixnextgenweb.com

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. After account deletion, we may retain certain information as required by law or legitimate business purposes.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: